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FAQ

FAQ: Your Questions Answered

What is holistic counselling?

Holistic counselling is a supportive approach that addresses the mind, body, and spirit, helping you explore challenges and achieve balance and well-being..

How does holistic counselling differ from traditional counselling?

While traditional counselling often focuses on mental health, holistic counselling considers your overall well-being, integrating tools like mindfulness, meditation, and self-care practices.

Is online counselling as effective as in-person sessions?

Yes, absolutely! Online counselling can be just as effective. It offers the same safe, confidential space while allowing you to connect from the comfort of your own home.

Booking and Costs

How do I book a session?

You can easily book a session through the online booking system. Once confirmed, you'll receive an email with all the details, including a secure Microsoft Teams link.

What is the cost of your sessions?

Individual counselling sessions are $90, with package options available for added value. Visit my services page for full pricing details.

Do you offer a free consultation?

Yes, I offer a free 15-minute consultation to help you determine if holistic counselling is right for you.

Confidentiality and Privacy

Is my information confidential?

Absolutely. Your privacy is my priority. All sessions are conducted in a secure, confidential environment.

How do you ensure online sessions are secure?

I use Microsoft Teams, a secure platform that encrypts all communication, ensuring your privacy is protected.

Session Preparation and Process

Do I need to prepare anything before my first session?

Before your first session, you'll need to complete a client intake form to help me understand your unique needs and goals. This is provided in the email confirmation once you've completed your payment.

What happens during a typical session?

Each session is personalised to meet your unique needs and goals. I'll explore your current concerns in a supportive and non-judgmental space, and together, we'll use holistic practices and practical tools to help you navigate any challenges. Sessions are designed to empower you and create a sense of balance and clarity in your life.

Policies

What is your cancellation or rescheduling policy?

I kindly ask for at least 24 hours' notice if you need to cancel or reschedule your session. Cancellations with less notice may incur a fee. Please view the terms and conditions and cancellation policy for more details.

Do you offer refunds?

Refunds are not provided for completed sessions; however, packages are flexible, and unused sessions can often be rescheduled if I'm alerted within specified time frames.

Suitability

Is holistic counselling right for me?

Holistic counselling is ideal for individuals seeking emotional well-being, stress management, or personal growth. If you're unsure, my free discovery consultation can help you decide!

Can I combine holistic counselling with other treatments or therapies?

Yes, holistic counselling complements other treatments. If you're under medical or psychological care, I recommend discussing this with your healthcare provider first.