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Terms of Service

Terms of Service

Introduction

These Terms of Service govern your use of the mind studio website and services. By accessing or using our website and services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our website or services.

Scope of Services

The Mind Studio's holistic counselling services are provided by certified holistic counsellors trained to provide holistic counselling services. The information provided on the mind studio website is for informational purposes only and does not constitute medical, clinical or psychological advice.

Booking and Cancellation Policy

Clients may schedule counselling sessions through the online booking system or by contacting us directly. You agree to pay the full consultation fee if you provide less than 24 hours' notice, and 50% of the consultation fee if you provide between 24- and 48-hours' notice. If sufficient notice is not possible, please contact us to discuss at info@themindstudio.co.nz

Payment Terms

Payment for counselling sessions is due at the time of booking unless otherwise arranged. We accept online payments via [to come]. All payments are processed securely through our payment gateway.

Confidentiality

We are committed to protecting the privacy and confidentiality of our clients. All information shared during counselling sessions is kept strictly confidential, except in cases where disclosure is required by law or where there is a risk of harm to the client or others.

Limitation of Liability

We make every effort to provide accurate and helpful information on our website and during counselling & coaching sessions. However, we cannot guarantee the accuracy, completeness, or effectiveness of our services. We are not liable for any damages or losses resulting from the use of our website or services.